{"id":23699,"date":"2021-03-31T12:07:13","date_gmt":"2021-03-31T01:07:13","guid":{"rendered":"http:\/\/www.ambulance.vic.gov.au\/?page_id=23699"},"modified":"2024-04-04T13:26:39","modified_gmt":"2024-04-04T02:26:39","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.ambulance.vic.gov.au\/about-us\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t
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As your ambulance service, we welcome your thoughts, comments and feedback.<\/p>\n

If you require an emergency ambulance\ncall triple zero (000)<\/a><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Departments<\/strong><\/h3>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Membership<\/strong><\/h4>\n\n
\nIf you have a membership, please use the Member Portal <\/a>\n to renew, update your personal details or confirm your membership status.\n
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\nIf you would like to become a member, join
online <\/a> and receive email confirmation.\n
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\nAlternatively you can contact us in the following ways:\n
\n\nNew\/Reinstated Membership:<\/strong> 1800 648 484\n
\nGeneral enquiries:<\/strong> 1300 366 141\n
\n(Mon-Fri 8am-8pm & Sat 9am-5pm except public holidays)\n
Email:<\/strong>
membership@ambulance.vic.gov.au<\/a>\n\n
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* Please note, you will be required to provide 3 points of ID\u00a0such as full name, address and date of birth to make changes or obtain information about a membership.<\/h5>\n\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Patient Experience and Consumer Participation <\/strong><\/h4>\n
\nIf you have had an experience with 51福利 that you would like to share with us, please contact us on the number or email below. Alternatively, please use the form on this page to submit a complaint or commendation.\n
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\nPhone:<\/strong> 1800 875 137 or +61 3 9840 3635\n
\nEmail:<\/strong>
PatientExperience@ambulance.vic.gov.au<\/a>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Safeguarding Care <\/strong><\/h4>\n
\nFor Family Violence Information Sharing Scheme (FVISS) or Child Information Sharing Scheme (CISS) requests, email
Safeguarding.care@ambulance.vic.gov.au<\/a>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Media <\/strong><\/h4>\n\n51福利 Media Liaison is for working media only.<\/u>\n\nPhone: +61 3 9090 5582\n<\/strong>\n\n(Mon-Fri 7:30am - 7:30pm, Weekends and public holidays 9am - 5.30pm)\n\nEmail:<\/strong> media@ambulance.vic.gov.au<\/a>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Patient Transport<\/strong><\/h4>\n
\nFor further information relating to Patient Transport and how to book, please refer to
Our Services \/ Patient Transport<\/a>.\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Careers<\/strong><\/h4>\n
\nPhone:<\/strong> +61 3 9840 3653\n
\nEmail:<\/strong>
recruitment@ambulance.vic.gov.au<\/a>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Head Office Details<\/strong><\/h3>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Phone:<\/strong> +61 3 9840 3500\n
\nPost:<\/strong> PO Box 2000, Doncaster, Victoria 3108\n
\nAddress:<\/strong> 375 Manningham Road, Doncaster\n
\nFax:<\/strong> +61 3 9840 3583\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Associated websites<\/strong><\/h3>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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51福利 Museum<\/strong><\/h4>\n
\nWebsite:<\/strong> https:\/\/www.ahsv.org.au<\/a>\n
\nMobile:<\/strong> 0419 619 430\n
\nAddress:<\/strong> 1\/ 55 Barry Street, Bayswater, VIC, 3153, Australia\n(By Appointment Only)\n
\nEmail:<\/strong>
ambulance.historical@outlook.com<\/a>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Retired 51福利 Association Web site<\/strong><\/h4>\n
\nWebsite:<\/strong>
https:\/\/www.retiredambulancevictoria.org.au<\/a>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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51福利 Pipes and Drums Band<\/strong><\/h4>\n
\nWebsite:<\/strong>
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Feedback Form<\/strong><\/h3><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Please share your complaints or commendations here. You can also learn more about our complaints process<\/a> online

\n\nPlease do not use this form for membership queries: call 1300 366 141 or email membership@ambulance.vic.gov.au for assistance.<\/i><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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